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Do you confirm to own Shangri-La Hotel Toronto?

Do you own Shangri-La Hotel Toronto?

188 University Ave, Toronto, ON M5H 0A2, Canada

(647) 788-8888

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shangri-la.com
8
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Location

shangri-la.com
5
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Christmas Eve at "Shang" rocked!!! Hotel staff were quick at check in and the bottle service was phenomenal :) Waiting to hit the spa tomorrow......

shangri-la.com
5
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My second stay here. And it was better than the first. The staff is incredible. The valet that greeted me upon checking in, referred to me by name 2 days later. And yet my kids can't remember my birthday. Oh and the Market restaurant is impeccable. From the food to the wait staffs choreography it was almost mind reading. They never missed a beat. Bravo!

shangri-la.com
5
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I've stayed here a couple of nights and had my wedding here, and this place is top notch. I'll start with the stay here since that's more common. From the valet to the concierge to the porter to the restaurant staff, I've never encountered such great and pleasant manner and service. They refuse to drop the titles and are ever striving to solve any issues I bring up. When I realized I forgot my printed vows for my wedding at 1 in the morning the night before, they were quick to not just print off a copy for me, but ask if I wanted color or black/white, how many copies. They even delivered it in a nice manila envelope after emailing me that they received my file and that it was successfully printed. The one-bedroom suite had a lovely foyer area, complete with some lovely chocolate-covered strawberries, treats, and a congratulatory sign letting us know we have access to a complimentary bottle of sparkling wine. We had access to a lovely balcony overlooking a busy street, a lush bathroom with a pair of soft robes and slippers, a couple of complimentary water bottles & jellies daily, and Keurig-like machine with some coffee inserts. Beautifully decorated. Now for the wedding-- Stephanie was a huuuuge help in guiding me through the planning process. We didn't start hitting the real details until maybe a few weeks out from the wedding, but she was always responsive to emails within a few days (since she's the event coordinator, I realized she likely had dozens of important emails hit her daily). She was always very friendly and helpful in trying to figure out what the best plan or tactic would be to solve a problem. Based on her experience, she would also offer her input on what would be feasible or what would have the best outcome. Most wedding food is known for being blah at best, but I had nearly every guest come up to me and tell me how spectacular the meals were. Everything we ordered from their menu was absolutely delectable. Not a single grumbling was heard about the food nor the service. The staff were kind enough to even set aside a couple of plates for my husband and myself since they knew we wouldn't be able to eat the hors d'oeuvres during cocktail hour. Small gesture, but great meaning. Absolutely nothing I would change about my interaction with the hotel. Fair warning though to people looking into weddings here-- it's best for smaller weddings (less than 70 guests) and you can't BYOB to be served, meaning that each bottle is costly. But hey, what do you expect from a 5 star hotel, right? I've stayed at a different Shangri-La Hotel, but this tops even among its own brand.

shangri-la.com
5
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Second visit to this 5 star hotel. I chose it over the Fairmont Rim because they have a breakfast+parking rate that easily beats other hotels in the downtown core. Reception: Hot towels at the front desk and valet parking. 1. Room: Basic King room is large! Sleeping and sitting areas are divided by a real door so that night owl partners don't bother the early sleepers. The bathroom has two sections for the Upon arrival there is a welcome snack of fresh fruit, sparkling and flat water, and savory snacks along with a personalized note. Drapes and lights are controlled via button panels located around the rooms. Nespresso machine with tea and coffee and a full mini-bar below allow guests to relax en-suite. 2. Bathroom: AMENITIES! Occitane en Provence lotions, shampoo, shower gel, etc. Dental kits, nail kit, shower cap, shaving kit! The shower has two modes: rainfall and handheld wand. Read the directions before turning the handles. I took full advantage of the large bathtub after my massage. So relaxing. 3. Breakfast (included in our rate) astonished us. André from Montréal informed us that we could choose anything from the menu - meaning we could order multiple dishes. I tried the dumplings and the eggs benedicte. It was "Thanksgiving" after all! In true Canadienne fashion, I had a Caeser (also included in our meal) and it possibly one of the best I have had this month. Ha! 4. We did have happy hour in the lounge. Canadian pours of Whiskey are "different" than in WA State. Et de bonnes frites! I am not wealthy, but coming to the Shangri-La provides me that cherished momentary feeling of luxury. I look forward to returning soon.

shangri-la.com
5
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Absolutely gorgeous and what a treat with spacious hotel rooms as well a beautifully decorated cocktail lounge with exceptional service. If you're in the area just pop in...smart casual dress-code.

shangri-la.com
1
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The worst hotel for pets! I called to ask politely if I can bring in my dog to visit my family who is staying at the hotel and guess what, pet policy applies, that they will change cleaning fees! This is just a visit! A visit not a stay! And the agent on the phone started arguing with me me saying its the policy - once again I repeated, it's a visit and I'm only dropping by and then we will go out for dinner after wards- and she kept arguing and kept repeating that it's policy like I don't understand English. What a service from a hotel claiming to be world class! Where is the class there? You certainly failed to the T in what you claim to be! I will be advocating this to all social media channels on how rude and how you have no class in treating pet owners and lovers! How about that shangri la???????????????

shangri-la.com
4
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Boyfriend and I recently spent a week here and it was pretty damn nice. The location is prime and puts you within walking distance to just about everything, including all the restaurants and shops on Robson St. The lobby and elevators are quite small, but the suite we were in was exceptional. Hands down, the most spacious hotel room I've ever stayed in. The bathroom was enormous and they use L'Occitane products, which I enjoyed. They offer turn down service, free bottles of water, and awesome overall service. The only downside is there's no ice machine. Overall, we didn't mind the lack of amenities, as the suite was luxurious enough for us.

shangri-la.com
5
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Unbelievable experience here for 3 nights. Excellent location with reasonable walking distances to all of the areas and landmarks in Vancouver. Bedroom, restaurant, and hospitality were certainly 5 stars or better. Highly recommend if you want the upscale experience. And make sure you get the breakfast or at least one meal in Market, the hotel restaurant. It was outstanding.

shangri-la.com
5
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shangri-la.com
5
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My wife and I celebrated my birthday in a lovely suite at the Shangri-La Hotel in downtown Vancouver. If you are in the "industry," and need a discreet, unobtrusive, luxury accommodation while filming in Vancouver, the Shangri-La Hotel is perfect. The entrance is off a side street, down a ramp, to an understated front. A bellman mysteriously shows up to help with your bags. There is no lobby to be seen. The lobby, which looks more like a large foyer, is on the second floor. The small check in desk has one person who takes your incidentals, and the elevator takes you up to your floor. Stick on a baseball cap, slap on some sunglasses, and no one will recognize you at this hotel. In five days we saw one other person, and that was in the elevator. However, I'm not George Clooney, and I like to be recognized. In fact, I'm starved for attention, and I missed having more people around and a fun bar to drink at. Service was excellent at the Shangri-La, but you needed to search it out. There was one person at the Lower Level check-in desk and one concierge in the foyer/lobby. That's it. I need a rash of folks greeting me when I enter. It makes me feel so important and wanted.......... We chose this hotel for its zen, modern decor and our room did not disappoint. The other luxury hotels in Vancouver have rooms that might be called stodgy. Our room at the Shangri-La was on the fifteenth floor and was huge, with large windows showcasing an urban view. Our semi enclosed terrace was "tres" chic, the bed comfortable, and the closet larger than most New York apartments. Surprisingly, storage drawers and shelves were lacking, a design misstep. The bathroom was huge and comforting with its heated floors and separate tub and shower. It was an amazingly large and comfortable room. Besides the lack of energy, the other disappointing aspect of the hotel was room service. While the service was quick and gracious, the food choices were very poor and on a couple of evenings we chose pretzels and potato chips, rather than appease our hunger with what was available from room service. In spite of the couple of negatives, I would certainly return to the Shangri-La Hotel when we return to fabulous city of Vancouver. However, I will don a baseball cap, wear dark glasses and pretend to be someone important.

shangri-la.com
1
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Please do not waste your money here. The hotel lacks of accommodating services, hospitalities and real amenities as a 5 star hotel. The pool is tiny, the gym is adequate at best and the service was honestly questionable comparing to Trump international. My father and I arrived at the hotel were treated poorly, given with the wrong keys and weren't able to enter our room. The lockers at the women's change room were broken as well, and I had to wait for their security to open it for me, while I was in a towel, with no formal apology for such inconvenience at all. I know my bias comes from the fact that I just experienced a fabulous, personable care and attentive service at the Trump International, but it goes to show that there are better options in town. ;) Shangari la used to be my favorite (especially the one in Paris- the facilities were amazing), but Vancouver has truly and disappointedly, screwed it all up and we will no not return nor make any recommendations for them.

shangri-la.com
5
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I surprised my wife with a staycation at the Shangri-la for some much needed R&R. One of the reasons I chose the Shangri-la is because according to their website, all rooms have a deep soaker tub. This is perfect since she loves a nice hot bath to decompress. After finding the check-in area (it's on the lower level for some reason), it was smooth and easy. When we got up to our assigned room on the 7th floor, there was no deep soaker tub (or tub for that matter) to be found at all. My wife insisted it wasn't a big deal but I did a double check on the website which did state that the rooms have the tub. We went back down to reception and I plead my case. Monette, the lady at the front desk helped us out. Long story short, we were assigned three different rooms and had to come back down to the front desk three different times to get things straightened out. Monette was apologetic and was eager to make things right. In the end, we were upgraded to an executive king room with a balcony. She came up to the room with us to ensure that there would be no more issues. Most importantly, (for this stay anyway) the room had a very nice soaker tub that my wife could relax in. Overall, the room was very clean and nicely appointed. The furniture is not as modern as probably some of the newer hotels, ie Trump or Pacific Rim... but adequate. The bed is probably due for a replacement soon. It was comfortable but a bit soft to the point where I was sleeping in the indentation where many have slept before. I think where Shangri-la stands out are their oversized bathrooms. In each of the three rooms we were in, the bathrooms were a great size which gives it a definite upscale feel along with the L'Occitane soaps and shampoos. We went to check out the pool facility but never used it as we were only there for one night. We thought about using it but when I looked down from our balcony in the evening, the hot tub was pretty busy. Upon checkout, Monette left us a parting gift for all our troubles, a box of macarons. Very thoughtful and at that point she definitely went above and beyond. It was unexpected but a nice touch. Although there was a mixup at first, the service is definitely what you would expect for a 5 star hotel.

shangri-la.com
5
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What a fine experience at this beautiful hotel. The service was impeccable and the rooms were comfortable and warmly decorated. A wonderful stay and an even better sleep on their extremely comfortable beds. The price was great too for such a lovely property.

shangri-la.com
4
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Beautiful hotel with immaculate staff and enchanting lands. Stayed here for a couple nights. I really enjoyed the quiet rooms and the room Service. Everything is brand new and fresh I will stay here for sure next time I come on town.

shangri-la.com
5
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Plopped right in the heart of downtown Vancouver, and a nice healthy walk to Stanley Park and easy jaunt to Gastown, you can't beat the location. The hotel takes up the first 15 floors of the glittering tower with residences above. Which means the reception area and street level lobby are very quiet and free from the usually hustle and bustle. I had the entry level Superior room which was quite comfortable with a surprisingly large bathroom replete with soaking tub and spacious shower, with the commode separated by sliding frosted glass. Love the amenities from the umbrella readily hanging in the closet, the superb push button lighting system (lights automatically come on when you insert your keycard into the LED lit slot next to the door), toothbrush and paste, and L'Occitane products. While the honor bar is generously stocked and tempting there's a gourmet market right next door and a BC Liquors a few blocks away. Could this location be any better? Topping it off with the usual exceptional Shangri-La service (even better here, after all you're in Canada!) makes for a relaxing and deliciously luxurious stay.

shangri-la.com
5
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My wife and I just had a wonderful overnight here on way to whistler. Upon check-in they remembered us and that it was my wife's birthday even though we had not been here in years. We were offered opportunity to upgrade to a suite and add breakfast which was a great deal. The one bedroom suite was comfortable and nicely furnished and breakfast fantastic (though I wish the hollandaise on the eggs Benedict was a bit warmer. Pool area and jacuzzi spa were amazing as usual. We were in it as snow fell and served a delightful fruit infused water. The bar was great for cocktails in the evening - one of the best Hemingway daiquiris I've had. Highly recommend this place.

shangri-la.com
3
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Not a horrible stay But I just wasn't impressed.... 1. Our room was lovely though and I liked the automatic buttons for the drapes, and loved the tv in the mirror of the vanity in the bathroom. And liked the free wi fi 2. But there was no turn down service the second night of our stay 3. Before checking in we had requested a king size bed and then at arrival they wanted to put us in a queen. It was a conversation with management and a little drama that got our room switched 4. The lobby isn't impressive so if just feels like a glorified Marriott The staff was nice though so that met the standards, I just didn't feel like we were in a 4-5 star hotel.

shangri-la.com
4
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Couldn't find a club lounge / floor but the hotel is excellent, fantastic room and great food at Market restaurant. Service from staff was superb and nothing was an issue. In true Shangri-la style the hotel felt calm and serene.

shangri-la.com
4
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Was there for a bridal shower. The room was spacious and nice. Service was great too. Would recommend for a bridal shower.

shangri-la.com
5
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Normally I would wait until the end of my visit to rate a place, but I am so confident about the rest of our stay being as good as the last three I'm going to write it now. My wife and I are celebrating our tenth anniversary right now, back in the city of our honeymoon. We thought about staying in our original hotel, but then figured, hey, why not splurge on our hotel a bit. So, looking through various travel websites we came across Shangri-La Hotel Vancouver. When comparing it to the honeymoon hotel for ours travel dates, Shangri-La was not hugely more expensive, plus it was more centrally located, so it seemed like a no brainier. It has turned out to be the best plan we ever made for traveling ever. First, the room is absolutely beautiful, well appointed with an Asian sensibility. (In fact, there is an enormous calligraphy hanging in the lobby, thirty feet high if it is an inch). Beautiful art and decorations are throughout the hotel from lower lobby to the top hotel floor (there are residences on the upper floors; lucky them!) Best of all though is the world-class staff. I cannot overemphasize enough how they'd have all, ALL, made our stay memorable. From our first contact arranging a private car to pick us up at 1AM at the airport, to having a gorgeous welcome amenity waiting for us (chocolate-covered strawberries, a bowl of amazingly ripe plots, and not one but TWO handwritten notes from the desk manager and the general manager), everyone has gone out of their way to be gracious and caring. Special thanks to Rodolfo Parra, the concierge, to give such thoughtful help. When asked about bringing a Canadian rental car for a trip to Seattle, he not only told me it is okay and done all the time, he arranged for a car to be dropped off for us, then printed out a list of must see places and a number of helpful hints for us. Our room attendant has also kept our room immaculate. The hotel restaurant, MARKET, by Jean-Georges Vongerichten, is also beyond compare. I contacted them weeks before our trip if they could arrange a picnic lunch for us to enjoy in Stanley Park. Not only was it wonderful, but they also made sure to be mindful of a food allergy. Again, the staff has been outstanding her as well. We had dinner here and have decided to come back even though we swore on the outset of our gear adventure note to eat at the same place twice. The experience was that memorable. We are so happy to have found both of these places. They have made customers for life.

shangri-la.com
5
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My family and I regularly stayed at the Shangri-La Makati in the Philippines when we lived there, so we know how wonderful a stay at a Shangri-La hotel or resort can be. The Vancouver location has great staff that provide excellent service, and the rooms are spacious and clean. Food is 👌, and I will assume that the spa services are excellent as I will be going there tomorrow. 10/10 would recommend.

shangri-la.com
5
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Gorgeous hotel. The beds are delightfully comfortable, baths are exquisite, rooms are beautiful. Service is impeccable, very friendly, and accommodating. This was the perfect hotel for the night before and the night after our cruise. Just a five minute ride to Canada Place makes it very convenient. Restaurant is wonderful as well. Highly recommended

shangri-la.com
5
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Amazing hotel, great view and location. Service was also excellent. Lots of good restaurants in the vicinity too! There are also a couple assessable pokestops from my room.

shangri-la.com
5
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My favorite hotel in Toronto. It's luxurious, the spa is fantastic, and it's beautiful from top to bottom, with a fantastic lobby that feels like you've left the city, but the best thing about the Shangri-La Hotel is the staff, who are wonderfully welcoming and professional.

shangri-la.com
5
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beautiful hotel with elegant rooms that are spacious and contain top tier amenities. lively and comfortable lobby. very central location.

shangri-la.com
5
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I have to say the service in the hotel is fantastic. I dealt with a great young gentlemen. I think his name was Eddie. He not only had my car ready when I asked but cooled down with the AC on and a bottle of water for my journey home. Eddie I wish you the best ! Warm Regards, Nigel

shangri-la.com
4
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My first experience at the Shangri-la Vancouver location was great. Staff were friendly, concierge was hasty and the breakfast that was complimentary was beyond ny expectations!

shangri-la.com
4
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We attended a wedding on the 6th floor. The venue was beautiful and the staff was very helpful. A great venue for weddings!

shangri-la.com
1
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I want to note this rating is not a reflection of the entire hotel or brand but a single isolated experience I had on the evening of May 11, 2016. When I am in town, I make an effort to visit for the Wednesday live music evenings mainly when Errol Fisher and his band perform. The music, food, and drinks are fantastic as Shangri-La is a premium lounge. Yesterday evening, I was there to see Errol with a female companion. Everything in the evening was going well until we went outside to have a cigarette in the designated area. There we were approached by three individuals coming from the lounge who clearly were on high on some form of narcotics. They inappropriately began touching my companion and myself. I asked that he keep his hands to himself and we walked away to avoid confrontation. I went back into the lounge to settle my bill and upon walking out to my car out front, one of those three individuals physically harass me. Because I did not wish to cause a scene in front of my female companion, I continued walking and drove her home. I returned to the hotel afterwards to speak to a manager about the matter. Instead I spoke to two security doorman who asked for my personal information. I'm disappointed with two aspects to this: 1. I visit the Shangri-La to avoid non-sense patrons who are inebriated and under the influence. 2. No action was taken other than them mentioning they will take a look at the video, and I was not reassured of anything. I would like to hear back from the Shangri-La management.

shangri-la.com
5
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Came here for afternoon high tea, our server was very attentive. The high tea was held in the lobby lounge area so we were seated on comfortable sofas at a pretty coffee table. The high tea menu served a variety of finger sandwiches, scones and petits fours. I would have to say the sandwiches were acceptable, but paled in comparison to the petits fours. The fruit desserts were unique, flavours dancing on the tightrope between tart and sweet. The Valhrona chocolate mousse was rich, smoothe and creamy while maintaining a musky dark cocoa fullness. If you are driving, anticipate a $19 valet parking fee. Price per person starts at $42 (you can upgrade to a champagne option). Tea is not included in the menu and is ordered separately starting at $15/pot.

shangri-la.com
5
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Once you've experienced 'The Shang' you can't stay anywhere else. The magic starts when you walk in the doors. The smell, the music, the lounge, the fireplaces. It's groovy.

shangri-la.com
5
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The Shangri-La was unforgettable. The service was warm and friendly and knowledgeable. The food was not only visually appetizing but absolutely delectable. The suite had a warm atmosphere and the natural elements of the Garden Suite were carried throughout the room. It was a stay that I will never forget! Thank you Shangri-La Toronto!

shangri-la.com
5
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Amazing hotel in the heart of Toronto. Live music in the lobby lounge, attentive and helpful staff, and elegant but not over the top guest rooms. Overall had a very relaxing stay.

shangri-la.com
2
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Service is wonderful. Great location. Lots of other problems that were shocking with a hotel with fees as high as this. Self park? You are on your own although you are in the underground garage of the hotel. You pay directly to a parking operator and cannot pay for one full day only 12 hour increments! Miss your time by a few minutes and you get nailed with an $80 ticket. Ridiculous. Very Poor design of the bathroom we had. If you're over 6 ft tall, check your bathroom 'stall' it is laughingly tiny. Hotel lobby and lower lobby are very unimpressive. We expected much, much more for such an overpriced hotel room.

shangri-la.com
5
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One of the best hotels in Toronto. Excellent service on top of an exceptional ambience.

shangri-la.com
5
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Great luxury hotel with a very unique design and feeling

shangri-la.com
5
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Love the live music here. Great place to start the night out.

shangri-la.com
5
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I loved staying at this hotel. We went here for our 5 year anniversary. The staff surprised us with a bottle of champagne and a lovely cake. The view of downtown Vancouver from our private outdoor patio was impressive. It was as ideal a hotel stay as I've had in Vancouver BC and can't recommend it more.

shangri-la.com
5
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Everything about this hotel is amazing. They go to almost any length to make sure you're satisfied with your stay. I recommend this hotel to everybody I know without hesitation.

shangri-la.com
5
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The service was amazing if we needed any thing jest call the frount desk and they would help us out it was amazing and so nice gotta go back again soon

shangri-la.com
4
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Shangri-La is located on University Ave, in an area just close to Financial District, Downtown Toronto. The rooms are luxurious and the service is great! The gym is well equipped and there’s also an indoor pool. The lobby coffee area is filled with music & fireplace. Free WiFi.

shangri-la.com
5
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A beautiful hotel and yes, the lobby really does have a great selection of cocktails. Top shelf.

shangri-la.com
5
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Wanted to go to the BOSK patio for a a quick drink and a snack after going to the spa upstairs but was told that the patio was closed for the season. So we ended up at the Lobby Lounge in the Shangri-La. There were many people there for high tea which is a little surprising see that it was a weekday. But I guess Black Friday crowds were pampering themselves after a hard day of shopping! The Lounge is beautiful. It looks like a really large living room straight out of a designer magazine. With high ceilings, beautiful large black and white paintings that span the height of two floors, and a large fireplace that spans the width of two long tables, the area is spacious and homey at the same time. We were seated right in front of the Italian handcrafted Fazioli piano and had a first row seat to witness the pianist play old classics while we were having our drinks and picking away at our charcuterie platter. What a wonderful way to spend the afternoon!

shangri-la.com
5
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A very good experience. It was my very first experience at a 5 star "top of the line" hotel, I could only afford too stay 2 nights but it was well worth it too save my money for this special occasion!

shangri-la.com
5
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Its an awesome hotel.. The hallways smell like happiness the lights, a/c and curtans are controlled via an app on the iPad in the room the staff are chill, and the decor of the rooms are very nice. The only thing I would change if I were them is the app on the iPad kind of sucks ..

shangri-la.com
5
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I attended fete chinois here staff was excellent. In between the two events we had a pot of tea in the downstairs restaurant which was excellent.

shangri-la.com
5
@

Lll

shangri-la.com
5
@

If you're looking for a hotel to celebrate that special occasion, or a stay where you know you'll be taken care of every minute during your stay - this is the place. This was our first visit to Vancouver and it happened to be the weekend of our wedding anniversary. The service was just absolutely impeccable. From the moment we arrived to the very minute we stepped foot in our taxi to head to the airport - nothing feel short of amazing! The staff is warm, friendly and always has a smile. Everyone is willing to help make your stay more comfortable and pleasant. I was emailing back and forth with the hotel concierge leading up to our trip to ensure I plan the most of our stay and be sure to check out the proper spots in town. I was so glad I did, because we would have missed some great bars in Gastown and small shops to keep an eye out for in Granville Island. The bar is sexy, modern and has a great vibe to it - the Xi Shi lounge was such a fabulous touch to the hotel. During high tea, you'll enjoy live piano and a wide array of tea to choose from. The dessert, pastries and sandwiches were divine! I sincerely appreciated them accommodating my veggie hubby. We came in the evening to have one last cocktail before a nightcap - they had a live DJ with a good amount of patrons inside boozing the night up. Breakfast was by far the best meal I've ever had at a hotel restaurant. We had fresh juice, tea, coffee, smoothie of the day, fresh fruit, fresh baked pastries...and that's all to start. My staple item for our stay was the scrambled eggs with bacon - yum!!! If you can't manage to fill your belly with all the yummy food - be sure to ask the restaurant to pack your uneaten pastries to go. It makes for a wonderful afternoon snack when venturing throughout the city! The pool and hot tub were amazing. After a day spent in Whistler - this was the perfect way to relax while enjoying the cityscape around you. If you have time to visit the juice bar, be sure to chck out a wide array of their fresh juices, made to order. Who doesn't love that kind of service?! Overall, I can't speak highly enough about this hotel, From arrival, to housekeeping, to the bar, to the restaurant to the concierge - this was definitely one of the top hotel stays I've experienced and I can't thank you all enough for making our weekend all the more special!

shangri-la.com
4
@

Hotels is great. They have great service straight away from the time you walk in the front door. The lower level parking garage entrance is manned 24 hours a day which is very easy for the valet, etc. They also had oranges on the table upon arrival. It's centrally located in the heart of Vancouver which is great for both business and fun nightlife. Don't go to the lounge in the lobby though, pretty lame.

shangri-la.com
5
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When it comes to overall experience - it's in line with the best we've had. Booked through tablethotels.com the same morning we decided to go up to Vancouver and got a really good package including free breakfast at their restaurant and free valet parking. Hotel is very nice. Pretty decorations. Entrance into the hotel is a little tricky since you go underground, just keep your eyes open. Very high end with excellent service. 1 bedroom suite was decent size with little living room. Rooms are laid out a little wanky but kind of neat and different for a change. Bathrooms are big and nice amenities. Front desk was so so. Concierge was awesome and got us a reservation right away after we called the restaurant directly and they said they weren't taking reservations anymore. Bar on main lobby was meh - guess it turns into a "night club" at 9 pm even though it's decently small. Recommend going to 5th floor instead where the restaurant is, looks a lot nicer there. Overall great stay in Vancouver with great service. Housekeepers were very nice elderly ladies - friendly and good vibes.

shangri-la.com
5
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Locations:

CHI, The Spa at Shangri-La Hotel, Vancouver

1128 W Georgia St, Vancouver, BC V6E 0A8, Canada
(604) 695-2447

Shangri-La Hotel, Vancouver

1128 West Georgia Street, Vancouver, BC V6E 0A8, Canada
(604) 689-1120

Shangri-La Hotel Toronto

188 University Ave, Toronto, ON M5H 0A2, Canada
(647) 788-8888

Shangri-La Hotel, Toronto

188 University Ave, Toronto, ON M5H 0A3, Canada
(647) 788-8888

Shangri-La Hotel, Toronto

188 University Avenue, Toronto, ON M5H 0A3, Canada
(647) 788-8888